CROSSPINE APPAREL LLC provides shipping services for our men’s and boys’ clothing and accessories.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays will generally begin processing on the next business day.
During holidays, promotional periods, or periods of unusually high order volume, processing may take additional time.
2. Shipping Methods
Depending on the destination and order, shipments may be delivered through established carriers such as:
- USPS
- UPS
- FedEx
International orders may also be delivered through available international carrier or postal services depending on the destination.
The available shipping method may vary depending on the customer’s location, package size, weight, and shipping destination.
3. Estimated Delivery Time
After an order has been processed and shipped:
- Domestic U.S. Orders: Generally 3–7 business days
- International Orders: Generally 7–15 business days
International delivery times may vary depending on the destination country, customs clearance, local postal services, holidays, weather, and other circumstances outside our reasonable control.
Delivery estimates are not guaranteed.
4. International Shipping
We may offer international shipping to selected destinations.
International customers are responsible for ensuring that the shipping address is complete and accurate.
Depending on the destination, international orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated, these charges are the responsibility of the customer.
Customs clearance may also cause additional delays beyond the estimated delivery timeframe.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an order has not yet shipped, customers may contact us as soon as possible to request an address correction. We cannot guarantee that an address can be changed after an order has entered the shipping process.
6. Tracking Information
When tracking information is available, it may be provided to the customer through the email address associated with the order.
Customers can use the carrier’s tracking system to monitor shipment progress.
7. Delayed or Lost Packages
If tracking indicates that a package is delayed, customers should first check the carrier’s latest tracking information.
If a package appears to be lost or has not been delivered after a reasonable period, please contact us at:
We will make reasonable efforts to assist with the carrier investigation.
8. Incorrect or Undeliverable Addresses
If a package is returned because the customer provided an incorrect or incomplete address, additional shipping charges may apply before the package can be reshipped.
For international orders, customers should also ensure that their address complies with the formatting requirements of the destination country.
9. Damaged Packages
If an order arrives visibly damaged, customers should contact us promptly and provide photographs of the package and affected products so that we can evaluate the issue and assist with the appropriate resolution.
10. Contact
CROSSPINE APPAREL LLC
308 RIVER OAKS DR
LULING, LA 70070
United States
Email: sales@colelemoine.online
